Location
Headquarters
Guangxi, China
Send us a Message
Fill out the form below and we'll get back to you within 24 hours.
Note: For faster response, please also reach out via WhatsApp or email directly.
Quick Contact Options
Choose your preferred method to get in touch:
Response Time
Email: We typically respond within 24 hours (business days)
WhatsApp: Usually respond within 2-4 hours during business hours
Phone: Available for calls during business hours (GMT+8)
Timezone: Asia/Shanghai (GMT+8)
To Help Us Serve You Better
When contacting us, please include:
- Your company name and location
- Product(s) you're interested in (Star Anise, Cinnamon Bark, or Custom Blends)
- Estimated order quantity and frequency
- Specific requirements or certifications needed
- Preferred delivery timeline
- Any questions about pricing, packaging, or specifications
Frequently Asked Questions
Q: What is the minimum order quantity?
A: Our standard minimum order is 500kg per product type. For smaller quantities or special requests, please contact us directly.
Q: Do you offer samples?
A: Yes, we can provide product samples. Please contact us for sample availability and shipping details.
Q: What payment methods do you accept?
A: We accept T/T (Bank Transfer), L/C, and can discuss other payment terms for established partners.
Q: How long does shipping take?
A: Delivery typically takes 15-30 days from order confirmation, depending on order volume and destination. We can arrange expedited shipping if needed.
Q: Do you provide certifications and documentation?
A: Yes, all shipments include complete export documentation, phytosanitary certificates, quality certificates, and food safety documentation.